At LOOQ, we are committed to delivering high-quality products and ensuring every order is handled with care.
All Sales Are Final
Due to the nature of our products and for hygiene and safety reasons, all sales are final.
No Returns or Exchanges
We do not accept returns or exchanges once an order has been delivered.
No Refunds
We do not offer refunds for any purchases.
Damaged or Incorrect Orders
If you receive a product that is:
- Damaged
- Defective
- Incorrect
Please contact us within 48 hours of receiving your order.
To help us resolve your issue quickly, include:
- Your order number
- Clear photos of the product and packaging
- A short description of the issue
Our team will review your request and provide a suitable solution.
Order Issues
If you experience any issue with your order, please contact our support team and we will do our best to assist you.
